Jompoi collects information necessary to provide, maintain, and improve its services. The information we collect depends on how you use the Jompoi App.
When you create or use an account, we may collect:
To process and deliver orders, we may collect:
To support delivery operations, live tracking, and delivery accuracy, the Jompoi App may collect location information when the relevant permission has been granted by you. This may include:
*You can manage location permissions through your device settings. Disabling location permissions may affect certain features of the Jompoi App.
When you place an order through Jompoi, we may collect:
We may automatically collect certain technical information when you use the Jompoi App, including:
JOMPOI PRIVATE LIMITED may use collected information to:
JOMPOI PRIVATE LIMITED does not sell your personal information. We may share relevant information with trusted service providers when necessary to operate the Jompoi Services, including providers for:
We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect the rights, property, safety, or security of JOMPOI PRIVATE LIMITED, our users, or others.
We retain personal information for as long as reasonably necessary to provide our Services, maintain transaction records, resolve disputes, prevent fraud, and comply with legal requirements. When information is no longer required, we securely dispose of it.
You may request deletion of your Jompoi account and associated personal information via the app settings or by contacting us at contact@jompoi.com. Certain information may be retained where required by law.
Depending on applicable law, you may have the ability to:
The Jompoi Services are not intended for children who are not legally permitted to use such services independently. We do not knowingly collect personal information from children in violation of applicable law.
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
The Jompoi App may use third-party services for functionality such as payment processing, analytics, hosting, maps, notifications, communications, and other technical services. These third parties may process information according to their own privacy policies and applicable legal requirements.
The Jompoi Services may contain links to third-party websites or services. JOMPOI PRIVATE LIMITED is not responsible for the privacy practices, content, or security of third-party websites or services.
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices. When changes are made, the Last Modified date at the top of this page will be updated.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at contact@jompoi.com.
Dhaleswar Road No. 1, Jail Ashram Road, Opposite SBI Bank,
Agartala, Tripura (West) - 799007